Reviews
Featured Reviews
Hmm let's start by saying Joy movers are a joy to work with, from the start (sales quotation) to the actual day moving.
Price is competitive (in fact lowest among all the popular movers that people/websites recommend) as well.
Hazel was super responsive during sales quotation. As this is my first major move from a house to another house, she was very helpful in helping us deciding the amount of boxes and trucks to move. She was also able to advise accurately based on the video tour (saves us time and effort unlike other moving companies that require on-site survey).
On actual moving day, Troy and team arrived on time and he made the mood lighthearted. I told him about my condo time limit about moving and he assured me that things can be done in time. He and his team were efficient, fast and everything was moved out within 45 mins. There were like 50 carton boxes, major appliances (TV, fridge and washing machine), Queen size bed and a couple of tables and chairs. Incredible speed and teamwork by Troy and his team. They also took extra care on fragile and sensitive items,as well as the padding on the condo lifts/facilties to make sure that there was no damage.
All in all, I would recommend joy movers who are considering moving services. Thank you joy movers and team. You make my moving journey smooth and enjoyable
Great Customer Service, prompt. Fast response!
Decent review from another friend who used Joy Movers. Pretty sure they aint the cheapest. Decent / reasonable price!
Glad we switch to Joy Movers for this move in July! =)
Movers were very kind and professional. Uncles where very good. Very polite, informing if there were scratches, checking with us what is required and what's not. Moving was good and smooth.
Refund of deposit was super prompt and fast! Immediately when they collected the box, within 1hr, i received my refund. Amazing.
No need for me to follow up or chase them to refund. (Love such promptness!)
Pro: Movers fast/ polite and positive! Good customer svc/ good attitude! Will engage them if there is any move.
Cons: They don't have half load. Only full load
Definitely will recommend to others!
Joy Movers came highly recommended. Indeed starting from the first call to the end of the move, it was a two thumbs up experience.
Hazel who received my enquiry was very helpful and nice. She guided me through with the assessment of my move, the number of trucks we may need and explained the pricing matrix. Carton boxes provided are recycled which is my criteria, arrived quickly in great condition.
The move crew were friendly and highly professional. Not only were they well coordinated, they managed the move in high spirit and joy. Always nice to work with a happy crew, probably that explained why the company is called Joy Movers 🙂 Weather was checked, bulky items carefully wrapped, throughout we were well assured that our stuff are in good care.
Only when everything right to the last box was delivered to the correct room, then the crew handed over.
Thank you everyone for the joyful ✌🏼 experience and thank you Hazel for following through the move 😄
Moved our home 2 weeks ago and I cannot recommend them more for their efficiency and the peace-of-mind.
Initially got in contact with Jenn who asked us to video our home/large items then gave her quotation (based on ½-¾ truck load - turned out accurate!). Even though we spent time checking out other providers who were either more expensive, felt sus, or harder to get in touch with (1 still hasn't replied me), she still gave us ample time to decide. Her team delivered the empty boxes 2 days after confirming, and they were able to accommodate a date change as my new place doesn't allow moving in on Sat afternoons/Sundays.
On moving day, the team leader called me 20mins early to say that they were already here but needed to get lunch first. They arrived on the dot and scooped everything IN 30 MINUTES. I've never shifted a house so quickly before, had over 20 boxes and many bulky items including a baby bassinet. The move was uneventful and they dropped the boxes just as fast. We had relocated in less than 1hr. Impressed with their teamwork and coordination.
After we were done unpacking it took less than a week to collect the boxes. We just left them outside the door as we weren't in, and it was sorted out, no fuss. Even Jenn's after-sales for refund of our deposit was speedy.
Maybe the only thing that worried me slightly was some of the boxes marked fragile were loaded in the middle of the stacks, but nothing was broken - dishes, microwave plate, porcelain figures... I guess that says more about the strength of their boxes than anything else. 5 stars!
Joy Movers tell me they aim to make moving a joy - and I can see they really make the effort to achieve that aim. They have been responsive and responsible throughout the process. Ben, the team member who liaised with me, gave me an estimate that turned out to be spot on, which I appreciated.
I used them for a small job and a large one. In both cases, their teams arrived on time and were quick and efficient in carrying out the job.
The supervisor for the large job was very good. He managed everything smoothly and saved time by wrapping and preparing the items, even very large ones, for transport by himself. This was while waiting for the teams to move the items to their storage. He was attentive and detailed when wrapping up all the items and took note of any existing dinks and scratches.
My things are now in storage with them, and they will need to move my items back. I will add further to the review when the move back is completed. But so far, so good!
What our Customers say !
Hear from our satisfied customers, sharing their positive experiences and
reaffirming our dedication to providing smooth and seamless services.
Legendary Mum 0911
Angeline Hong
Ramkumar Annamalai
Patrick Lim
Ching Yuh Lee
Jason Sie
Umar Hamid
Kenny Low
Nom Bil
Ringo Lim
Joan Lim
Trudy Fawcett
周雨穎
Louise Aaron
Zhenhao Sng
Elaine Wang
Benjamin Soh
Cheryl Chia
Xiaoxi Li
Kid Kecyk
Ruth Cao
Chanabelle Ong
Bingzhou Xu
Yvonne Soh
Hazwani Hamzah
Tan Yew Chye
Veronica Lei Opinaldo
Suhaila Retas
Ashton Tan
Dawn Khoo
Jake Josh
Vana Wang
Dave Paulino
x Ying
Agustina Quek
Karen Oon
Evelyn Ho
Ai Hui Love u
Jtzxc123
M.S Han
Clara David
Natri Sha
Eugene Ng
Lin Jiaying
Avis Yap
Ken Lim
Doris Ng
Arbain Md Suradi
Vanessa Tan
Sing Huat
Hui Hsien LOH
Foo CJ
Mary Lau
Ying Linda
Jo
Alanis Lim
Jo Lin Cheong
Chun Liang Sew
Hong Yong Liang
Very good experience with Joy Mover. Highly recommended
Hanisah Mohd Saher
Billal & Team is very resourceful and helpful. they get the work done within a short period time and very efficient, workmanship is very good and they take good care of the items while transporting them!
Pei En Chew
Billal and team were very professional and thorough with the move. Highly recommended!
Daryl
Hazel (admin) and Song (mover) and his team were extremely professional and efficient. The move was done with great skill and lots of care (way more care than I would have given to my own things, TV, etc. The entire process went well beyond my expectations. I would give 6 stars if I could. Thank you!!
Syamirul Azim
Very professional and works fast. Highly recommended
Iwan Hertono
Billal is very helpful in our moving. Thank you for the team for moving to our walk-up apartment.
Gavin Chen
Great service! Billal and team been a great help! Good job!
Seong Voon
Good service. Special thanks to Billal for the professional Service.
Quan Wei Phua
Thank you Faizal Team. A joy moving with Joy movers.
江昀峰
Service provide by billal is great. Fast and efficient moving.
Lena
I couldn’t be happier with the experience today. From the outset, Hazel was incredibly responsive to my email inquiries and flexible with the pick-up timing, making the process smooth and hassle-free. The cost was very affordable, which was a huge plus. Even though I only needed to transport 10 carton boxes, Joy Movers sent 3 staff members and a large truck, which was impressive! The team was not only professional and helpful but also very courteous throughout the entire move. They wrapped all my boxes in plastic film, ensuring everything was secure and protected during transport. The entire process was fast and efficient, and I felt at ease knowing my belongings were in good hands. I highly recommend Joy Movers & Logistics for anyone looking for reliable and affordable moving services. Thank you, Hazel and the team, for making my move a stress-free experience!
Louis Lim
Billal and team were awesome and professional. Very polite and fast movers. Recommended for their services!! Thanks for making it a smooth process!
Mark Chan
Wong team professional and efficient
Ying Quan Chee
Billal was part of the team who did my 2nd move. everything was wrapped nicely and transported to the new hse.
Eunice Loke
Wong’s team is professional! Highly recommended!
Sharon Wong
Was recommended Joy Movers by my friend and I’m glad she did. Joy Movers customer service is prompt, and communication was a breeze with Jonathan. On the day of the move, they were really fast and the bulky fragile items were well packed and secure. The 2nd move from their storage to our new place was also fast and with no hiccups. Will definitely recommend Joy Movers for your moving and storage needs!
Melissa Gazder
The team was very responsive and helpful! We had a very pleasant experience with them. Their rates were reasonable and the service was excellent!
Jie Wei Ong
Repeated customer of Joy Movers. Had exceptional service from Wong and team. They ensured my items were wrapped properly and safely. During moving, they made sure the items were not left under the heat unnecessarily. Admin staffs were helpful and prompt in replies. Pricing were fair and transparent. They do not charge additional top-ups unless required.
Keefe De Niang
Thank you Wong Team. Very fast and efficient. Done within 2hours.
Sing Cher Kwek
Billal was fantastic. Helped wife to find long lost earring. Professional and efficient.
Tan Aepril
Faizal Team a very good, quick satisfied job, 👍
Kenneth Toh
Billa the on site supervisor was really friendly and efficient! He took care of my furniture and was very experienced.
Missy Ang
Very smooth and successful moving. Sooo impressed with their fast and efficient way of moving. Staff Billal is so so friendly and helpful. He coordinates everything in order and make sure things are’ safe and sound.’ His teammate is so good too! Well done! Thumbs up. Very definitely engage and promote Joy Mover
Ziyang Pu
Wong’s team, friendly movers, very good in stacking items to optimize space on the trolley, during unloading they carried items to rooms, laid out floor protection. Overall a good experience using Joy Movers. They did almost forget one item but luckily managed to pass it to them. Need to let them know very very clearly which boxes are fragile or they may stack heavier boxes on it.
William Tiong
Wong’s Team is fast and efficient, staff are friendly and helpful. Thumbs up
Derrick Lau
Joy Mover – A Great Moving Experience
I recently used Joy Mover for my relocation and was very impressed. Their team was professional, friendly, and helpful. They handled my belongings with care, were punctual, and communicated well throughout the process. I had a great experience and would recommend them to anyone in need of moving services. 😃
Derrick Heng
Excellent service and responsive. Professional team and asssisted us in moving our items with care. Thank you Joy movers for helping our shift to our new house. Would recommend.
Joy Kara Zhang
Very pleasant experience with them! The movers were locals who were pleasant and ensured our furniture were transported safely. Thank you ☺️
Chong Clarence
The team was fast efficient and very careful. They took great care to make sure things don’t get damaged, especially at the new place. Will definitely recommend them again
Esther Shirley Kok
Read reviews on Joy Movers and seems they have been highly recommended by many. I decided to engage their moving services and truly I am impressed by their services – from first point of contact from their customer service to their moving services, storage services and delivery of moving services again. My family and I are very happy with their services!
Even at almost last minute I had changes on my date of moving, they did their best to accommodate my moving date.
I would highly recommended their services! They are honest in their charges and being totally transparent in their prices, with no hidden costs. They also took good care in their moving by laying sheets on the flooring to ensure no damages were done to my flooring. And even to small details like asking me about electrical point for my chest freezer when they noticed there wasn’t a electrical point nearby where I told them to place my freezer. When placing my piano, they were very careful to place it at the position I wanted it to be.
Joy Movers really has done a very impressive job in their moving services. Giving Joy Movers a 5☆ ratings! Thumbs up Joy Movers and team! 👍👍
Javier Wong
A must to just use them!
Hilva Wong
High quality of service from Patricia and the movers! Every process is smooth and price is reasonable too! Recommended!
Mary
Professional movers, Wong team is very helpful.
Lee Hong Huat
Thank you, Derek and his team for their home moving service this morning. They had been fast and efficient.
Nathan Ang
Billal was very professional and efficient. He made the move so smooth and thanks for being awesome!
Kat Teerawat
Billal and his team are friendly movers. Nicely wrapped and packed.
Sathita Amnuayskul
Great move service. Billal and team are very helpful and professional.
Edmund Chan
Derek and team were fantastic movers I ever came across. Not only being on time. In fact Derek arrived an hours before schedule time to manage the packing ahead of his guys. Derek does most of the coordination and pre- wrapped the items/ boxes in a manner that will be easier for his guys to load onto the truck. So much to say to thanks them. In short, Derek and team (Joy Movers) were very professional, friendly and respectful, treating our belongings with care, and working efficiently. Not forgetting the price is reasonable. In about 5 months time, we will be moving to our new home and Joy Movers have already secured the move. Thank you Joy Movers, Derek and team.
Peter Tan
Very good work. Fast and efficient. Billal being the supervisor is very responsive and knowledgeable. Keep up the good work Joy Mover!
Jocelyn Heng
Engaged joy movers last weekend. Derrick and his team were punctual, fast and very professional. They were also helpful and friendly. Patient when we needed to go 2 trips instead of the expected 1 trip.
Quite amazed by their strength too haha
Service on WhatsApp is responsive and replies fast.
Highly recommended!
Keith Barak Chan
When i first whatsapped Joy Movers, i was happy to be able to communicate with Patricia, who was responsive and knowledgeable about the whole process. The movers from Joy Movers are friendly and professional. They handled my items with great care and am impressed with how they manage to stack and bundle everything. At my new place they were also mindful about my floors so they hand carried items into the house. I am thoroughly satisfied with the service provided and highly recommend Joy Movers!
Ingrid Lim
Billal and team were great! Thanks for the smooth move!
Customers say on Facebook
Hear from our satisfied customers, sharing their positive experiences and
reaffirming our dedication to providing smooth and seamless services.
Boon Hoe Tan
David Sim
Catherine Poey
Huixian Lu
Joyce Tan
Tony Alcid
Wang Tao
Billal good team, 推荐给大家
Sunny Sun
Very professional, speedy moving without any damage to items. Workers are also friendly and communicative.
GGrosis Kmm
Ketki Dixit
Seng Ying Ho
Benny Tan
PLeng Ong
Very professional complete in 2 hr. Friendly staff and great service . Thank you for hardwork
Albert Will
Can’t give enough kudos, responsive, punctual, professional in how they handle your items and best of all, their service is value for money. Friendly and accommodating staff as well. If can give 10 stars I would, and would definitely recommend them to all.
Tan Wei Leng Benedict
We are happy with the services provided. Hazel has always been prompt in responding to queries/request. The moving team are fast and efficient with good coordination within the team. Well done and thank you.
Conse Li
Could entrust the move and all items to them. They were efficient, careful and, most of all, helped to move the packed items to respective rooms. They were great! Thank you.
Choi Barongan
Benson Lee
Highly recommended to engage Joy Movers for the moving services. The movers are all very friendly and professional and make the entire moving experience very positive.
Wilfred Wong
Professionals with tip top service and attitude. Peace of mind. Highly recommended.
Faizal Rahim
Joy Movers are an absolute delight to work with. They are very prompt and very careful with all my furniture. I was simply amazed by the way they took down my huge cupboard and reassemble it accurately and quickly.
The movers lived up to their “Joy” company name. They were very pleasant, diligent and of course joyful. Thank you for making the entire experience joyful.
Dylan Sng
I came to know about Joy movers from my elder brother. Absolutely no regrets, i must say. They are very efficient and extremely friendly. I highly recommend Joy movers to all who are thinking about engaging mover services. No second thoughts needed! Thank you Joy movers for the job well done!
Mira R. Joy
Efficient, fast & punctual! Service rendered were great. They have been great. Workers were friendly. Highly recommended to engage their service. Hazel have been great and promisingly efficient too. Great job!! May Joy Movers prosper!!
Johari Rahim
Recommended movers.. Friendly and at reasonable price including storage.. Everything was well organised with good wrapping.. Highly recommended.. thanks Hazel and team..
Florence Luo
First time moving house. Writing a review for others to have confident in engaging Joy Movers. They are fast and efficient. surpass my expectation. Always smiling and easy going. My house moving is smooth today despite me having many items. Reasonable price and no attitude from the team. I will engage their service for my next move.
Zenna Tan
Thank you Hazel and the team for making my moving smooth. Hazel is always prompt in responding. The movers came on time and are friendly and professional.
Karen Chew
Thank you Hazel and the team for making my moving smooth. Hazel is always prompt in responding. The movers came on time and are friendly and professional.
Shahrul Salman
its a pleasure to deal with Joy Movers. Your team and you are very professional and prompt in terms of communication/billings/care of items
i will definitely use your service again soon and thank you(especially Hazel) for your clear instructions/dedications and follow ups.
Movers + Storage (~2mths)
Vineeth Zacharia
They moved my stuff to a new place in superb manner. They were super professional and punctual. Price alsow was reasonable.
Sharon Sharon
I have engaged Joy Movers 3x each to move single items like queen size mattress, sofa, treadmill. All 3 x were pleasant experiences with them. Customer service is very responsive, movers are experienced, arrive on time and reasonably priced. Good job 👍
Jesslyn Tan Dazhongxiao
Engaged joy movers, they are fast, good and reliable. Their prices is good, no hidden cost. Highly recommends them!!
Siti Nurfa
Enganged them on 22/12 for my house moving. The team of movers were efficient, professional & friendly. They came according to the allocated time, wrap all my items neatly & fast too.
Thanks to Hazel & the rest of the team!
Shahidah Sorf
Engaged Joy Movers for my house moving in Aug and Dec. They were very efficient and punctual. Nearly 10 of their men came to move my things into storage, and all was done in 20 mins. All the furnitures were also wrapped well before putting into storage. Their admin was also fast in their replies. Recommended!
Joseph Fong
Engaged Joy Movers for my moving episode. They are very prompt in replies and their movers are very efficient and fuss free. Price was reasonable but comes to moving, the most important thing is to have a drama free experience! I will strongly recommend their services without a doubt! Thank you Joy Movers!! 👍👍
Toh Kiat Chay
Highly recommended. Thanks for Troy’s Team for the wonderful work. Their attitude is good and taking good care of my furnitures. No scratched or damaged. Will engage them again next time.
Felicia Go
Highly recommended. Thanks for Troy’s Team for the wonderful work. Their attitude is good and taking good care of my furnitures. No scratched or damaged. Will engage them again next time.
Yeo Lili
Really have a very good experience with joy mover. They are punctual and they move items very fast. Keep up the good work. Definitely will still use joy mover for the next house. Thanks.
Dorothy Perera
Joy Movers came highly recommended by a friend. The team of movers was friendly, quick and efficient. All we had to do was have the boxes packed and the rest was taken care of by the movers. Messages via WA were responded by Hazel quickly and professionally. I will be definitely using Joy Movers for my next move👍.
Millie Müller Alibaba
Superb highly recommend Joy mover. Just as their name, they are superb smiley and made my moving experience extremely joyous. Not forgetting their efficiency and punctuality. Even my 7 yo daughter were so impressed by how neat they can wrap up our messy loads. They were really professional. Heartfelt thanks to Troy and team 🙏🏻
Ngoc Tran
Highly recommended Joy Movers for their fast and professional services; from first step when we asked for their quote till the last steps of collecting packing boxes and refunding deposit. Joy Movers Team members were nice and friendly.
Mike Dungao
Highly recommended. Used them twice during my house renovation (moving out and back in). Very professional and efficient. Customer service (Hazel) is great too!
Janice Ng
Hazel (Point of contact) is very friendly and patient to answer all of my queries. She was also not pushy as I took a few days before confirming with her.
Her team was excellent, they were friendly and came on time to wrap all the stuffs in a fast and safe manner. They ensured that all the stuffs are properly wrapped.👍
Janice Ng
Hazel and Laifu team are so great and easy to communicate. Laifu team are friendly and experienced is our 2nd time engaging the team still as professional. Will engaged them again for our next move.
Gabriel Haha
Engage them for moving bulky stuffs like cupboards and massage chairs.
Very good service and considerate movers with reasonable price.
Highly recommend to engage their service.
Gina Teo
Staffs were super on time and efficient. Very happy with their service! No time was wasted and staffs were really fast in their work. Thank you for the hardwork👍🏻👍🏻
Shen Xiaoyin
Great services and reasonable pricing
Lisa Lee
Engaged Joy Movers for my recent move. From giving me a quotation, to delivering the boxes and the actual move, communication with them was smooth and clear.
Troy and his team were also very professional, quick and efficient. Price is also reasonable. Highly recommend them for your move.
Great job Joy Movers!
Gnôfyllen Ñelęlÿ
very experienced and friendly mover. price is reasonable as compared to others. no damage of any items too unlike previous mover. very very satisfied with the services provided. highly recommended!
Nicholas Liu
Gotten Joy mover service in late feb 23 to help me move house.
Their movers were friendly and polite. Packing and wrapping were fast and efficient.
queries were swiftly replied on whatsapp.
overall good experience.
Susan de Silva
We decided to reach out to Joy Movers for our recent move within Singapore after reading good reviews online. And indeed, we were very well looked after and supported by Troy and team during our move. Troy’s down-to-earthness and good humour lightened up what could have been quite a stressful event. Hazel has liaised with us throughout the process on scheduling and setting up the arrangements, and that’s been a great experience too.